Privacy policy

Privacy Policy – Aurum Royale

Last Updated: June 2026

At Aurum Royale, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information

  • IP address

  • Device and browser information

  • Website usage data

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Send order confirmations and tracking updates

  • Improve our products and services

  • Prevent fraud and unauthorised transactions

  • Personalise your shopping experience

  • Send promotional communications (where permitted)

Payment Security

All payments are processed through secure third-party payment providers.

Aurum Royale does not store or have access to your complete credit or debit card information.

Payment providers process your information according to their own privacy policies and security standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Remember customer preferences

  • Analyse website traffic

  • Measure advertising performance

  • Deliver relevant advertisements

You may disable cookies through your browser settings, although certain website features may not function properly.

Advertising and Analytics

We may use third-party services such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook and Instagram)

  • TikTok Advertising

These services may collect information about your interactions with our website to help us improve our marketing and customer experience.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments

  • Deliver orders

  • Provide customer support services

  • Comply with legal obligations

  • Protect against fraud or security threats

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil our contractual obligations

  • Comply with legal and tax requirements

  • Resolve disputes

  • Enforce our policies

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw marketing consent

  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated revision date.

Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Aurum Royale

Email: support@aurummroyale.com

Website: www.aurummroyale.com